A homeowner requests assistance in relation to a dispute with a building company that has undertaken refurbishment works at her home. She is unable to reach an agreement with them and (prior to consulting Via Legalis) commences a court claim against the company for financial compensation. The building company counterclaims against the client for the unpaid amounts. 


Via Legalis explains to the client the court process and the potential time and costs implication of pursuing her claim. Via Legalis also explains that, in the circumstances, the financial expenditure and the time commitment of continuing with the court claim will be disproportionate to its value. 


The client and Via Legalis discuss acceptable settlement terms and Via Legalis prepares the necessary third party correspondence. 

The settlement offer is accepted and Via Legalis advises the client on the process of discontinuing the court claim and prepares the necessary correspondence to do so.